Flames Technology Limited (“Flames Games,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our games and related services (collectively, the “Services”). By using the Services, you acknowledge that you have read and understood this Policy.

1.Information We Collect

We collect only the information necessary to operate and improve our Services:

• Information you provide. Details you choose to share, such as your name and email address when you contact us for support or enquiries.
• Usage and device data. Information generated automatically when you use the Services, including device model, operating system, app version, language, approximate region, in-game activity, and diagnostic or crash data.
• Identifiers. Device or advertising identifiers used for analytics, security, and advertising, where applicable.
• Cookies and similar technologies. On our website, we may use cookies and similar technologies to remember preferences and understand how the site is used.

2.How We Use Information

• To provide, operate, maintain, and improve the Services.
• To personalize content and remember your preferences.
• To respond to your enquiries and provide customer support.
• To monitor performance, diagnose problems, and ensure security.
• To display and measure advertising, where applicable.
• To comply with legal obligations and enforce our terms.

3.Legal Bases for Processing

Where the General Data Protection Regulation (GDPR) applies, we process personal data on the following legal bases: performance of a contract, your consent, our legitimate interests in operating and improving the Services, and compliance with legal obligations.

4.Cookies and Tracking Technologies

Our website may use strictly necessary, analytics, and preference cookies. You can control or disable cookies through your browser settings; however, some features of the site may not function properly without them.

5.Third-Party Services and Advertising

We may use trusted third-party providers for analytics, crash reporting, and advertising. These providers may process limited data on our behalf and in accordance with their own privacy policies. Our games are distributed through third-party platforms (such as app stores), whose collection and use of data are governed by their respective privacy policies.

6.How We Share Information

We do not sell your personal information. We may disclose information only in these limited circumstances:

• With service providers who process data on our behalf under appropriate confidentiality and security obligations.
• To comply with applicable law, legal process, or enforceable governmental requests.
• To protect the rights, property, or safety of Flames Games, our users, or the public.
• In connection with a merger, acquisition, or sale of assets, subject to this Policy.

7.Data Security

We implement appropriate technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction, including encryption of data in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8.Data Retention

We retain information only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer required, we take reasonable steps to delete or anonymize it.

9.Children’s Privacy

Our Services are intended for a general audience and are not directed to children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10.International Data Transfers

Your information may be processed and stored in countries other than your own. Where required, we take appropriate safeguards to ensure your information receives an adequate level of protection in accordance with applicable law.

11.Your Rights and Choices

Depending on your location, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, to withdraw consent, and to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the details below. We will respond in accordance with applicable law.

12.Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated through the Services where appropriate. Your continued use of the Services after any update constitutes acceptance of the revised Policy.

13.Contact Us